Privacy Policy – Melody Mocktail (USA)
Effective Date: December 23, 2025
Melody Mocktail (“Melody Mocktail,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website or mobile application (the “Services”). This policy is designed to comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
1. Information We Collect
- Account Information: Full name, Email address, Phone number (if provided)
- Posts & Submissions: Rental listings, rental requirement details, travel companion posts, service inquiries for legal, insurance, taxation, and digital marketing services, descriptions, preferences, and other details you choose to submit
- Service Request Information: State of residence, Date of birth, Visa type (if applicable), Income type, Dependent status, Service category selected, Brief description of your requirement
- Communications & Chat Data: Messages exchanged through in-platform chat, support communications (stored securely and accessed only for moderation, fraud prevention, or legal compliance when necessary)
- Payment Information: Payment details processed securely by third-party payment providers (Melody Mocktail does not store full payment card details)
- Technical & Usage Data: IP address, Device and browser information, Cookies and similar tracking technologies, Usage analytics and log data
2. How We Use Your Information
- Operate and maintain the platform
- Display posts and enable user-to-user interactions
- Route service requests to relevant third-party service providers
- Allow service providers to contact you regarding requested services
- Process payments for postings, boosting, and verification
- Improve platform security, analytics, and fraud prevention
- Communicate important service updates and notifications
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Third-Party Service Providers (“Clients”): When you submit a service request, your relevant details are shared with third-party service providers so they can contact you and provide the requested service. Once shared, service delivery and further use of your data are governed by the provider’s own privacy policies.
- Other Users: Information included in public posts (rentals, rental requirements, travel companions) is visible to other users.
- Service Providers: Payment processors, hosting, analytics, and security vendors
- Legal & Compliance: Law enforcement or regulators when required by law, fraud prevention, safety, or platform integrity investigations
4. Your Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect and share
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of the sale or sharing of personal data (we do not sell data)
To exercise these rights, contact us at:
📧 connect@melodymocktail.com
We will verify your request and respond within the timeframe required by law.
5. Cookies & Tracking Technologies
- Improve user experience
- Measure website traffic and usage
- Support analytics and performance
You may disable cookies through your browser settings. Some features may not function properly if cookies are disabled.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no system is completely secure, and you share information at your own risk.
8. Children’s Privacy
Melody Mocktail is not intended for children under 18 years of age, and we do not knowingly collect personal information from children.
9. Third-Party Links & Services
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their policies independently.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the Services constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or data requests, contact:
📧 connect@melodymocktail.com
